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Support » Parcel Tracking
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Remember to add your mobile number to your account to receive dispatch confirmations of web orders via SMS.

Important note: We do accept orders 24/7 through our online ordering system - however if you have ordered over the weekend please bear in mind your order may not update through email confirmations, Parcel Tracking or My Account section until midday on Monday.

If your order still does not appear or you encounter any kind of error when submitting it, please refrain from placing a duplicate order as this may cause further problems. In these cases please contact Customer Services on 0871-472-4747 or log an online query here. In order to help us obtain customer feedback from our newly implemented VBV payment system it would be very helpful if you could retain screenshots in the rare event of any errors during the process.

Available Services
These are the delivery service bookings which are now available for our customers to select at the point of ordering:

1. Standard 9am-5.30pm working day delivery (Requested Delivery Date)
2. Afternoon (12pm-5.30pm) working day delivery (Requested Delivery Date)
4. Pre 12pm working day delivery (Requested Delivery Date)
5. Pre 10.30am working day delivery (Requested Delivery Date)
6. Pre 9am working day delivery (Requested Delivery Date)
3. Saturday Pre12pm delivery (Guaranteed Delivery Date)

  0871 472 4747        08700 007 007

   
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