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Use your invoice number to view the real-time status of your order as it makes it's way to being delivered to you. From placing your order right through to delivery.
** Cool Feature - add your mobile number in "personal details" through the My Account link to get SMS notification as soon as your order has been despatched.
Important note: We do accept orders 24/7 through our online ordering system - however if you have ordered over the weekend please bear in mind your order may not update through email confirmations, Parcel Tracking or My Account section until midday on Monday.
If your order still does not appear or you encounter any kind of error when submitting it, please refrain from placing a duplicate order as this may cause further problems. In these cases please contact Customer Services on 0871-472-4747 or log an online query here. In order to help us obtain customer feedback from our newly implemented VBV payment system it would be very helpful if you could retain screenshots in the rare event of any errors during the process.
Available ServicesThese are the delivery service bookings which are now available for our customers to select at the point of ordering:
0871 472 4747 08700 007 007
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